Customer service
Questions about our house plans or services?
House plan orders
House plan orders, blueprints or PDF format, can be placed ONLINE or by calling our office: 1-800-567-5267.
Our business hours are Monday – Friday 8 am – 4h30 pm EST.
More contact info
Shipping and tracking
We use FedEx Priority (overnight) to ship most blueprints orders (shipping fees may apply). No deliveries are made to military bases such as APO and EDO.
The delivery time for our plans is usually 2 to 5 business days, except when more time is indicated on the online order form (after clicking “add to basket”) or during holidays (US & Can). In addition, the delivery time is longer for house plans purchased with options and/or modifications as these may require more time to complete.
House plan orders in PDF or Autocad format will be email at no charge.
If you want to find the information on your order and have an account with Drummond House Plans, please login to view all your orders. If you purchased your orders as a visitor, please consult your e-mail account or contact us for your order information.
Methods of payment & pricing
The pricing of our ready-to-build house plans, design services and other plan options is subject to change at any time, without notice.
Consult our "Best price guarantee" policy if you find a better price on your chosen Drummond plan, elsewhere.
We do accept Visa, MasterCard and PayPal.
Returns & exchanges
All our house plans are copyrighted and we do not allot returns, refunds or exchanges. Make sure of your house plan selection before ordering and do not hesitate to contact us if you need help to find your perfect house plan.
Other ways we can help you:
