Drummond House Plans Privacy Policy

The confidentiality of your Personal Information and the protection of your privacy are an integral part of the basic principle of our relationship with you and our partners. This Privacy Policy outlines the measures we take to protect the personal information you entrust to us. By using our drummondhouseplans.com website, you agree to our policy described in this policy.


The term "Personal Information" is used to describe all information which clearly identifies a physical person.


Drummond House Plans gathers personal information in order to customize and improve communication and the customer experience as follows:

Information provided by you: we receive and store any information you enter on our website or otherwise provide to us. We use the information collected to respond to your queries, to prepare your custom plan orders and to communicate with you.

Automatically collected information: We receive and retain certain information each time you contact us or visit one of our websites. For example, like many websites, we use cookies, which allow us to obtain certain information when your browser accesses drummondhouseplans.com drawings or advertisements and other drummondhouseplans.com content on other websites.

Email Communication: In order to develop more useful and interesting emails, we often receive confirmation when you open emails from Drummond House Plans if this feature is supported by your computer. If you do not wish to receive emails or other types of mail from us, please update your preferences.


Drummond House Plans uses small text files (cookies) to guide you through the process during a quote or online purchase. Cookies are used for identification purposes only: they can not contain or transmit personal information. You may opt out of Drummond House Plans cookies via your browser preferences, but in doing so, you will lose site features, such as your favorite plans or your shopping cart if you do not have a Drummond House Plans account.

Drummond House Plans uses Google's services as a third-party provider to post advertisements that may be of interest to you. Google uses cookies to serve ads based on past visits to the Drummond House Plans website. Thanks to the DoubleClick cookie, Google and its partners adapt the ads shown to you based on your browsing on the Drummond House Plans website and/or other websites. You can opt out of the DoubleClick cookie used for interest-based ads through the Ads Preferences Manager.


Our customers' personal information helps us better understand and serve their needs, and we do not sell this information to third parties. We disclose this information only in the circumstances described below to those who have adopted this Privacy Policy or whose business practices respect the privacy of their customers in a manner that is at least as strict.

  • Partners: we work closely with our partners. In some cases, these companies can offer their products on drummondhouseplans.com. In other cases, we provide services and/or products in association with these companies. We then notify you that a third party is involved in your transactions and we share your personal information with that third party with respect to those transactions.
  • Third party service providers: we retain the services of companies and individuals to perform certain tasks on our behalf. These tasks may include modifying your plans, delivering packages, sending email or mail, analyzing data, assisting with marketing, providing search results and links (including paid ads and links), processing credit card payments and providing customer service. These companies and individuals have access to the personal information they need to perform their duties, but can not use this information for any other purpose.
  • Transfers of businesses or activities: As part of the expansion of our business, we may acquire offices or agencies. In this type of transaction, customer information is generally one of the items transferred to the new acquirer, but this information remains subject to any pre-acquisition or sale confidentiality statement (unless the customer explicitly consents to new modalities). In addition, in the unlikely event that Drummond House Plans or most of its assets were to be acquired, customer information would of course be transferred along with the assets.
  • Protection of the interests of Drummond House Plans and third parties: we may disclose personal information and information recorded in our clients' accounts when we deem it appropriate for the purposes of complying with the law, to enforce our Terms of Use or other agreements, or to protect the rights, property or safety of Drummond House Plans, its users or other parties. This disclosure policy includes the transmission of information to other companies or organizations to prevent fraud and reduce the risks associated with credit card transactions. Of course, we do not sell, rent, share, or otherwise disclose our customers' personally identifiable information for business purposes that would violate our commitments described in this Privacy Policy.
  • With your consent: in cases other than those mentioned above, you will be notified when your personal information is likely to be disclosed to third parties, and you will have the opportunity to choose not to share this information.


Drummond House Plans protects personal information by means of physical, organizational and technological measures according to their degree of sensitivity. The use of restricted areas, passwords and secure encoding are procedures which reinforce security of the data and the proper use of the information gathered.

For confidentiality and security, all information on the Drummond House Plans' site is encrypted for your security. Drummond House Plans' servers use a powerful encryption system called Secure Sockets Layers (SSL) to encode personal information. This system protects confidential information against interception and piracy.Also, only authorized personnel have access to personal information.


Drummond House Plans provides you with access to information about your account and your interactions for the sole purpose of reviwing and, in some cases, updating this information. This list will change as our website evolves.

  • As indicated above, you can always choose to not provide us with personal information, even though it may be necessary to make a purchase or to take advantage of certain services offered by Drummond House Plans.
  • You can add or update your information. When you update your information, we usually keep a copy of the previous version in our files if necessary.
  • If you do not wish to receive emails or other types of mail from us, please update your preferences on the "Manage Newsletter" page of your account.
  • If you do not want us to use the personal information we collect to allow third parties to personalize their advertising campaigns that we display for you, please change your preferences on the "Manage the newsletter" page of your account.
  • The Help section of most browsers tells you how to prevent your browser from accepting new cookies, how to be notified when you receive a new cookie, or how to block all cookies. Similarly, you can disable or delete similar data used by the add-ons to your browser by changing the settings of the additional software settings or by going to the manufacturer's website. However, because cookies allow you to take full advantage of some of the essential features of Drummond House Plans, we recommend that you keep them enabled. For example, if you block or otherwise reject our cookies, you will not be able to view your favorites or shopping cart during a future session.


Drummond House Plans does not offer online plans to minors. If you are under 18, you can not use drummondhouseplans.com without the oversight of a parent or guardian.


If you choose to visit the drummondhouseplans.com website, your visit and any dispute over privacy matters are governed by this Privacy Policy and our Terms of Use, which include the following: which relates in particular to the limit of the damages, to the arbitration of the disputes. For any question regarding the confidentiality of your information on drummondhouseplans.com, contact us by describing the situation in detail and we will do our best to answer it.

Our business is constantly evolving, and this Privacy Policy and our Terms of Service are also subject to change without notice. Unless otherwise stated, this Privacy Policy governs all information relating to you or your account. Drummond House Plans has always adhered to a code of ethics to preserve the customers, personal information confidentiality and we continue this practice on the Internet. Drummond House Plans has taken all reasonable steps to ensure the security of the personal information and the security of the transactions made on its site.


You can update your personal information by simply calling us toll-free Monday to Friday from 8:00 am to 4:30 pm EDT at 1-800-567-1413 or by writing to us at the following address: info@drummondhouseplans.com

If proceedings concerning your right to privacy prove unfruitful or unsatisfactory, you can contact the agency regulating the private sector :

The Commissioner for the Protection of Privacy of Canada
112 Kent Street
Ottawa ON K1A

Other important legal notices: